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Zendesk

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Zendesk

Generally AvailableETL Sources

Extract data from applications, files, databases, and events.

Features

Feature NameSupportedNotes
OAuth—
Access Token✓API key or access token
Full Refresh✓Complete data reload
Incremental Sync✓Only new/updated records
Distribution Stage✓Generally Available
Dynamic Streams—
Start Date✓Streams support threshold date
Column Hashing—

Sync Overview

  • Total Streams: 92
  • Parent Streams: 46
  • Sub-Streams: 46
  • Supported Sync Modes: Full Refresh, Incremental

Available Streams

  • agent_attribute (Full Refresh, Incremental)
  • agent_status_history (Incremental)
  • agent_status_type (Full Refresh)
  • agent_unified_status_history (Incremental)
  • article (Full Refresh, Incremental)
    • article_content_tag
    • article_label_name
  • audit_log (Full Refresh, Incremental)
  • automation (Full Refresh, Incremental)
    • automation_action
    • automation_condition
  • badge (Full Refresh)
  • badge_category (Full Refresh)
  • brand (Full Refresh)
  • call_leg (Full Refresh, Incremental)
    • call_leg_quality_issue
  • call_metric (Full Refresh, Incremental)
  • category (Full Refresh, Incremental)
  • content_tag (Full Refresh, Incremental)
  • custom_role (Full Refresh, Incremental)
  • forum_topic (Full Refresh, Incremental)
  • group (Full Refresh)
  • group_member (Full Refresh, Incremental)
  • locale (Full Refresh)
  • macro (Full Refresh, Incremental)
    • macro_action
  • organization (Full Refresh, Incremental)
    • domain_name
    • organization_tag
  • organization_fields (Full Refresh)
  • post (Full Refresh, Incremental)
  • satisfaction_rating (Full Refresh, Incremental)
  • schedule (Full Refresh)
    • schedule_holiday
  • section (Full Refresh, Incremental)
  • skip_ticket_history (Full Refresh, Incremental)
  • sla_policy_history (Full Refresh)
    • sla_policy_metric_history
  • suspended_ticket (Full Refresh, Incremental)
    • suspended_ticket_attachment
  • tags (Full Refresh)
  • ticket (Full Refresh, Incremental)
    • alert_recipient
    • ticket_alert
    • ticket_attribute
    • ticket_chat
    • ticket_chat_event
    • ticket_collaborator
    • ticket_comment
    • ticket_email_cc
    • ticket_field_history
    • ticket_follower
    • ticket_macro_reference
    • ticket_schedule
    • ticket_tag
    • ticket_tag_history
  • ticket_csat_survey (Incremental)
    • csat_survey_answer
    • csat_survey_closed_ended_option
    • csat_survey_question
    • csat_survey_rating_option
  • ticket_custom_field (Full Refresh, Incremental)
  • ticket_custom_status (Full Refresh)
  • ticket_field_option (Full Refresh)
  • ticket_form_history (Full Refresh)
    • agent_condition
    • agent_condition_required_status
    • end_user_condition
    • ticket_form_field
    • ticket_form_restricted_brand
  • ticket_link (Full Refresh, Incremental)
  • ticket_metric (Full Refresh)
  • ticket_side_conversation (Incremental)
  • ticket_side_conversation_event (Full Refresh, Incremental)
    • ticket_side_conversation_recipient
  • ticket_sla_policy (Full Refresh, Incremental)
  • time_zone (Full Refresh)
    • daylight_time
  • trigger (Full Refresh, Incremental)
    • trigger_action
    • trigger_condition
  • user (Full Refresh, Incremental)
    • content_subscription
    • post_comment
    • user_identity
    • user_tag
  • user_segment (Full Refresh, Incremental)
    • user_segment_added_user
    • user_segment_group
    • user_segment_organization
    • user_segment_tag
  • user_vote (Full Refresh, Incremental)

Next Steps