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Gorgias

Prerequisites

  • Gorgias account with admin access
  • Gorgias API credentials (Username, Subdomain, and API Key)

Setup Guide

  1. Log in to your Gorgias admin account
  2. Navigate to Settings > API > API Keys
  3. Create a new API key with appropriate permissions
  4. Copy your Username, Subdomain, and API Key
  5. Enter these credentials when setting up the Gorgias connection in Matia

Supported Data Streams

StreamStatus
Tickets✅ Supported
Customers🚧 Coming Soon
Customer Satisfaction🚧 Coming Soon
Messages🚧 Coming Soon
Agents🚧 Coming Soon
Events🚧 Coming Soon

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