incident.io Setup Guide

Prerequisites

• An active incident.io account with permissions to create API Keys.

Note: If you do not have API Keys avaiable to you in the settings, reach out to incident.io Customer Support to request API access

Setup Guide

Step 1: Obtain API Access Token from incident.io

1. Sign in to your incident.io account.
2. Navigate to Settings > API Keys.
3. Click Create API Key.
4. In the Name field, enter a descriptive name like Matia-Integration.
5. Under Choose permissions, select the view, list, and read permissions you require.
6. Click Create.
7. Copy the generated API Token - you will need it to configure your connection.

Step 2: Complete Configuration in Matia

1. Enter the API Key you just generated from incident.io.
2. Enter an Asset Name.
3. (Optional) Enter a Description.
4. (Optional) Assign Tags.
5. Select an Owner.
6. Verify that your incident.io account is successfully connected by clicking on Test Connection.
7. Click Connect.