Zendesk

Zendesk

Generally AvailableETL Sources

Extract data from this source and load it into your data warehouse.

Features

Feature Name	Supported	Notes
OAuth	—
Access Token	✓	API key or access token
Full Refresh	✓	Complete data reload
Incremental Sync	✓	Only new/updated records
Distribution Stage	✓	Generally Available
Dynamic Streams	—
Start Date	✓	Streams support threshold date
Column Hashing	—

Sync Overview

• Total Streams: 80
• Parent Streams: 39
• Sub-Streams: 41
• Supported Sync Modes: Full Refresh, Incremental

Available Streams

• agent_attribute (Full Refresh, Incremental)
• agent_status_type (Full Refresh)
• article (Full Refresh, Incremental)
  • article_content_tag
  • article_label_name
• automation (Full Refresh, Incremental)
  • automation_action
  • automation_condition
• brand (Full Refresh)
• call_leg (Full Refresh, Incremental)
  • call_leg_quality_issue
• call_metric (Full Refresh, Incremental)
• category (Full Refresh, Incremental)
• content_tag (Full Refresh, Incremental)
• custom_role (Full Refresh, Incremental)
• forum_topic (Full Refresh, Incremental)
• group (Full Refresh)
• group_member (Full Refresh, Incremental)
• locale (Full Refresh)
• macro (Full Refresh, Incremental)
  • macro_action
• organization (Full Refresh, Incremental)
  • domain_name
  • organization_tag
• organization_fields (Full Refresh)
• post (Full Refresh, Incremental)
• satisfaction_rating (Full Refresh, Incremental)
• schedule (Full Refresh)
  • schedule_holiday
• section (Full Refresh, Incremental)
• skip_ticket_history (Full Refresh, Incremental)
• sla_policy_history (Full Refresh)
  • sla_policy_metric_history
• suspended_ticket (Full Refresh, Incremental)
  • suspended_ticket_attachment
• tags (Full Refresh)
• ticket (Full Refresh, Incremental)
  • alert_recipient
  • ticket_alert
  • ticket_attribute
  • ticket_chat
  • ticket_chat_event
  • ticket_collaborator
  • ticket_comment
  • ticket_email_cc
  • ticket_field_history
  • ticket_follower
  • ticket_macro_reference
  • ticket_schedule
  • ticket_tag
  • ticket_tag_history
• ticket_custom_field (Full Refresh, Incremental)
• ticket_custom_status (Full Refresh)
• ticket_field_option (Full Refresh)
• ticket_form_history (Full Refresh)
  • agent_condition
  • agent_condition_required_status
  • end_user_condition
  • ticket_form_field
  • ticket_form_restricted_brand
• ticket_link (Full Refresh, Incremental)
• ticket_side_conversation (Incremental)
• ticket_side_conversation_event (Full Refresh, Incremental)
  • ticket_side_conversation_recipient
• ticket_sla_policy (Full Refresh, Incremental)
• time_zone (Full Refresh)
  • daylight_time
• trigger (Full Refresh, Incremental)
  • trigger_action
  • trigger_condition
• user (Full Refresh, Incremental)
  • content_subscription
  • post_comment
  • user_identity
  • user_tag
• user_segment (Full Refresh, Incremental)
  • user_segment_added_user
  • user_segment_organization
  • user_segment_tag
• user_vote (Full Refresh, Incremental)

Next Steps

• Setup Guide - Learn how to connect Zendesk
• API Configuration - View schema and API details
• Release Notes - See recent changes